The following is a list of problems with the Virgin Media network over the past 24 hours. The details are updated every 15 minutes and can be refreshed by reloading the page. Click on any Ticket ID to view the detailed information direct from Virgin Media's website.
| Ticket ID | Affected Area | Problem Summary | Status |
| 1213329 | London, N7 | Loss of Broadband Internet, Digital TV | Updated |
| 1210786 | South East, All | Loss of Broadband Internet, Digital TV | Updated |
| 1213308 | London, NW3 / NW6 | Loss of Broadband Internet | Opened |
| 1213416 | London, N8 | Loss of Broadband Internet, Digital TV | Opened |
| 1213325 | Stourbridge, DY9 | Loss of Broadband Internet, Digital TV | Opened |
| 1212619 | Derby, DE24 | Loss of Broadband Internet, Digital TV | Closed |
| 1212988 | HAVANT, PO9 | Loss of Broadband Internet, Digital TV | Closed |
| 1212339 | London, N1 | Loss of Broadband Internet, Digital TV | Closed |
| 1212783 | Newport, TF10 | Loss of Broadband Internet, Digital TV | Closed |
| 1212591 | Peterborough, PE4 | Loss of Broadband Internet, Digital TV | Closed |
| 1212328 | Staines, Egham, TW18, TW20 | Loss of Broadband Internet, Telephone, Digital TV | Closed |
| 1212810 | STOCKTON-ON-TEES, TS17 | Loss of Broadband Internet, Digital TV | Closed |
| 1212814 | STOCKTON-ON-TEES, TS17 | Loss of Broadband Internet, Digital TV | Closed |
| 1212799 | Telford, TF5 | Loss of Broadband Internet, Digital TV | Closed |